January 19th, 2013
Ultra intelligent electronic agents (UIEAs) provide a new level of competitive advantage to the enterprise because they help create a level of electronic advice and trust between your company and your customers and your employees. Even though the world is more and more technological, human relationships are, somewhat paradoxically, more and more important. Trust is still something that either earns you business or loses you business. Business, all business, is still about trust and relationships. If deployed thoughtfully, UIEAs can be used to either increase and solidify that bond way beyond anything we are seeing today.